Shipping & Delivery
How long will Order Processing take?
Orders usually takes up to 3 business days to process before they ship. You will receive an email confirming your purchase and the shipping confirmation email when it's shipped.
Transit Time to United States: 5 - 25 Business days
Transit time to International: 10 - 50 Business days
An order takes 3 weeks on average to ship.
There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements.
I ordered multiple items but I have only received one/some of them. Why?
We do our best to reduce costs on your end so that you do not have to pay high taxes/premiums to get your items ! If you ordered multiple items, it is possible that the goods will be shipped in several packages. Please allow some time for all of your items to arrive.
Can I make changes to my Order/Shipping Address?
We usually process orders on the same day they are placed. If a change needs to be made to your order, please contact us at firstname.lastname@example.org ASAP and we will do our best to accommodate that change, BUT we cannot make any promises.
If the item(s) has/have already been shipped from our fulfillment center, we cannot make any changes to the order. In that case, you can return the incorrect item to our corporate offices and we will swap it for the correct item.
I placed an order but I did not receive a confirmation email. What's going on?
Please ensure that you enter the correct email address when you place an order. Kindly check your SPAM folder to see if your confirmation email has been sent there. If no , please email us at email@example.com