MALFUNCTIONING CHARGING PIN REPLACEMENT PROGRAM
According to our analysis, we were able to determine that a very small percentage of our Pods did not meet our high standards and therefore their charging pins can become loose, break, or malfunction. Due to this discovery, we have decided to extend the warranty coverage of eligible Pods (according to the serial number) to 18 months.
As you know, customer satisfaction is always BlazePod’s top priority, and we have voluntarily decided to replace affected Pods, free of charge.
Please send the following information in the form below: