According to our analysis, we were able to determine that a very small % of our Pods did not meet our high standards and therefore their charging pins can become loose, break, or malfunction. Due to this discovery, we have decided to extend the warranty coverage of eligible Pods (according to the serial number) to 18 months.
As you know, customer satisfaction is always BlazePod’s top priority, and we have voluntarily decided to replace affected Pods, free of charge.
First, enter your Pod's serial number below to see if it is eligible for this program.
If your Pod is eligible, please stop using it and follow the instructions below to have your Pod replaced.
Finding your serial number is easy. See how.
Note: This program does not affect other Pod models.